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Frequently Asked Questions

General questions

MaxelPay is a No KYC crypto payment gateway that allows businesses and individuals to accept cryptocurrencies as a form of payment. It simplifies the process of receiving and managing crypto payments.

Account & Integration

MaxelPay is designed with a secure and transparent architecture. Funds are processed through secure blockchain networks, and payout addresses are controlled by you. We prioritize infrastructure security, encrypted communication, and strict access controls to ensure your transactions remain protected at all times.

Fees & Transactions

MaxelPay offers competitive and transparent pricing. MaxelPay charges very small transaction fee starting from 0.5 %.

Security & Compliance

MaxelPay supports a wide range of business models, including:

  • eCommerce Stores – Accept crypto payments with no chargebacks and instant settlements.

  • SaaS & Subscription Businesses (Premium) – Enable recurring crypto billing with API-driven automation.

  • Freelancers & Agencies – Share payment links and receive global payments with lower fees.

  • NFT Marketplaces & Web3 Projects – Multi-token, multi-chain support with seamless wallet-to-wallet transactions.

  • Digital Products & Downloads – Instant confirmations with automatic delivery upon payment success.

MaxelPay is designed to integrate easily and scale with your business needs.

Customer Experience

If the amount sent differs from the required payment, MaxelPay's system will automatically detect it and notify you.Β 

Getting Started

Yes. MaxelPay implements industry-grade security measures including:

  • End-to-end encryption

  • Two-Factor Authentication (2FA)

  • Secure API authentication

Continuous monitoring and system audits